Call Recording Access - Admins

Created by Ben Clifford, Modified on Tue, 30 Sep at 9:46 AM by Ben Clifford

Have the correct email in place for the user.
Navigate to Users
Select the User
Select Administrator Roles
Select Organisation Admin
Select Read only Admin
Select Compliance Officer
Select Save
Navigate to calling tab under the same user
Scroll down to User call experience and Select Call Recording
Turn on View and Play Call recordings
Select Download Recordings and click Save.